Customer Banking Specialist - Potts Point

CommBank

Potts Point, Australia
Part-time (20 hours per week, monday to friday)
Exceptional customer service delivery
In-depth customer conversations
Process credit product applications
CommBank is seeking a part-time Customer Banking Specialist for their Potts Point branch, responsible for delivering exceptional customer service and supporting clients with various banking needs. The role involves engaging with customers, conducting financial health checks, and championing risk management practices

Job Summary

  • As the Customer Banking Specialist, you will have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
  • You will support customers with enquiries, maintenance on accounts and process applications for credit products, complete Financial Health Checks, and provide options through education & demonstration of our in-branch technology and digital banking options.
  • We are interested in hearing from people who have proven experience delivering exceptional Customer Service ideally in Financial Services, Retail or Hospitality and excellent communication skills.

Matching Summary

Match Score: 85

CommBank is seeking a part-time Customer Banking Specialist for their Potts Point branch, responsible for delivering exceptional customer service and supporting clients with various banking needs. The role involves engaging with customers, conducting financial health checks, and championing risk management practices.

Skills & Requirements

Must-have

  • Exceptional customer service delivery
  • In-depth customer conversations
  • Process credit product applications
  • Demonstrate in-branch technology
  • Champion risk-adverse culture

Nice-to-have

  • Interest in financial wellbeing
  • Holistic customer solutions
  • Building a career with CommBank
  • Support for Indigenous Peoples

Key Requirements

  • Proven experience in Financial Services, Retail or Hospitality
  • Excellent communication skills
  • Ability to articulate financial terms
  • Ability to ask the right questions
  • Ability to work in a busy retail environment

Work Rights

Not specified

Tailored Resume

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