Senior Product Manager, Omnichannel & Commercial Strategy – Service Cloud

Salesforce

San Francisco, California, United States
Base: $164,000 - $260,100 annually; base: $196,800...
Omnichannel capabilities
Commercial strategy
Pricing and packaging
Guide the pricing and packaging strategy for our omnichannel offerings, helping define SKU licensing and metering structures

Job Summary

  • Guide the pricing and packaging strategy for our omnichannel offerings, helping define SKU licensing and metering structures.
  • Partner with the Sourcing team to help manage telecom carrier relationships, assist with telecom budgets, and handle PO/invoice approvals.
  • Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program.

Matching Summary

Guide the pricing and packaging strategy for our omnichannel offerings, helping define SKU licensing and metering structures.

Salary

Base: $164,000 - $260,100 annually; Base: $196,800 - $285,800 annually (select cities); Bonus/Equity: company bonus, incentive for sales roles, equity; Benefits: Not specified

Skills & Requirements

Must-have

  • Omnichannel capabilities
  • Commercial strategy
  • Pricing and packaging
  • Telecom carrier relationships
  • Global compliance
  • Cross-functional collaboration

Nice-to-have

  • Customer experience solutions
  • Service and support automation
  • Agile development methodologies
  • Software architecture understanding

Key Requirements

  • 5+ years product management experience
  • Familiarity with telephony routing, SMS, or BYOC
  • Ability to navigate internal operational processes
  • Bachelor's degree

Work Rights

Not specified

Tailored Resume

Cover Letter