Retail Customer Service Specialist

DICK'S Sporting Goods

Leominster, MA, US
Base: $15.00 - $22.00 ph; bonus/equity: not specif...
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Excellent customer experience delivery
Front-end operations and register coverage
Product knowledge and sales support
** DICK'S Sporting Goods is seeking a Retail Customer Service Specialist for their Leominster, MA location. The role focuses on providing exceptional customer experiences, supporting team operations, and ensuring adherence to company standards in a collaborative and inclusive environment. **

Job Summary

  • The Customer Service Specialist is responsible for providing excellent customer experiences by creating an exceptional shopping environment.
  • This role serves as the primary customer service provider at the front end and acts as a liaison between customers and management.
  • The position requires adherence to safety policies, loss prevention standards, and maintaining confidentiality of all company information.

Matching Summary

Match Score: 75

** DICK'S Sporting Goods is seeking a Retail Customer Service Specialist for their Leominster, MA location. The role focuses on providing exceptional customer experiences, supporting team operations, and ensuring adherence to company standards in a collaborative and inclusive environment. **

Salary

Base: $15.00 - $22.00 per hour; Bonus/Equity: Not specified; Benefits: Generous suite of benefits including paid leave

Skills & Requirements

Must-have

  • Excellent customer experience delivery
  • Front-end operations and register coverage
  • Product knowledge and sales support
  • Team collaboration and workflow direction
  • Physical ability to lift 15-35 lbs

Nice-to-have

  • Prior retail or cashier experience preferred
  • Inclusive and diverse workforce mindset
  • Training new teammates on company programs
  • Proactive customer approach and engagement

Key Requirements

  • Ability to stand and walk for extended periods
  • Prior retail sales or cashier experience preferred
  • Capacity to perform repetitive motions continuously

Work Rights

Not specified

Tailored Resume

Cover Letter