Zone a: cad $125,900 - cad $188,900; zone b: cad $...
On-site
2-3 years customer service or account management experience
Deep understanding of square first-party products
Experience supporting sellers in canada
This role serves as the primary point of contact for Square's highest value sellers in the Canadian market, ensuring successful establishment and growth
Job Summary
This role serves as the primary point of contact for Square's highest value sellers in the Canadian market, ensuring successful establishment and growth.
The specialist will collaborate cross-functionally with engineering, product, and sales teams to triage issues and recommend solutions for complex seller needs.
Block offers a competitive salary range based on location zones, along with benefits including remote work options, medical insurance, and flexible time off.
Matching Summary
This role serves as the primary point of contact for Square's highest value sellers in the Canadian market, ensuring successful establishment and growth.
Salary
Zone A: CAD $125,900 - CAD $188,900; Zone B: CAD $121,500 - CAD $182,300; Benefits: Remote work, medical insurance, flexible time off, retirement savings plans
Skills & Requirements
Must-have
2-3 years customer service or account management experience
Deep understanding of Square first-party products
Experience supporting sellers in Canada
Strong organizational and analytical communication skills
Nice-to-have
French bilingualism
Growth mindset and curiosity about technology
Ability to customize support for individual high-value sellers
Comfort with ambiguity and rapid change
Key Requirements
Minimum 2-3 years experience in customer service, implementation, or account management
Knowledge of Canadian payment regulations and compliance requirements
Experience supporting sellers specifically in the Canadian market