The Area Service Professional is responsible for level 3 operations for laboratory instruments and automation hardware, involving troubleshooting, customer engagement, data analysis, and cross-functional collaboration
Job Summary
The Area Service Professional is responsible for level 3 operations for laboratory instruments and automation hardware, involving troubleshooting, customer engagement, data analysis, and cross-functional collaboration.
This role requires ensuring high-quality service delivery and continuous improvement by identifying critical process gaps and recommending enhancements to workflows.
Abbott offers career development with an international company recognized as a great place to work globally, emphasizing quality, lean methodologies, and structured problem-solving.
Matching Summary
The Area Service Professional is responsible for level 3 operations for laboratory instruments and automation hardware, involving troubleshooting, customer engagement, data analysis, and cross-functional collaboration.
Skills & Requirements
Must-have
troubleshooting laboratory instruments
customer engagement and data analysis
cross-functional collaboration
regulatory and quality standards adherence
structured problem-solving methodologies
Nice-to-have
adaptability and initiative
curious mindset
influencing skills
lean methodologies champion
Key Requirements
Bachelor's degree in engineering or related field
Experience in technical service in the IVD industry
Strong understanding of instrument hardware/engineering