Guest Experience Representative

ASM Global

Bossier City, LA, United States
Guest assistance throughout venue
Knowledge of building policies
Distribute venue information
Provide the primary level of guest assistance throughout the venue, requiring thorough knowledge of building policies and event requirements

Job Summary

  • Provide the primary level of guest assistance throughout the venue, requiring thorough knowledge of building policies and event requirements.
  • Serve as ticket taker, usher, and distribute venue information while being available to listen to guest compliments and complaints.
  • Offer ADA services, special accommodations, and maintain clear aisles, reporting any suspicious activity to a supervisor.

Matching Summary

Provide the primary level of guest assistance throughout the venue, requiring thorough knowledge of building policies and event requirements.

Skills & Requirements

Must-have

  • Guest assistance throughout venue
  • Knowledge of building policies
  • Distribute venue information
  • Ticket taking and ushering
  • Listen to guest feedback
  • Clear floors and aisles

Nice-to-have

  • Make people feel special
  • Initiate eye contact and smile
  • Avoid negative body language
  • Confident and capable demeanor

Key Requirements

  • High School diploma or GED
  • 1-3 months related experience
  • At least 18 years old
  • Pass background and reference checks

Work Rights

Not specified

Tailored Resume

Cover Letter