Manage product quality complaints end-to-end, from intake and initiation through investigation, approval, and closure
Job Summary
Manage product quality complaints end-to-end, from intake and initiation through investigation, approval, and closure.
Act as the quality SME and primary point of contact for commercial product complaints, post-market vigilance monitoring, and inspection support.
Takeda offers employer-funded private medical insurance with dependants’ cover, competitive salary and performance-based bonus, and employer retirement plan contributions.
Matching Summary
Manage product quality complaints end-to-end, from intake and initiation through investigation, approval, and closure.
Skills & Requirements
Must-have
Product quality complaints end-to-end
Complaint handling compliance
Assess patient safety impact
Cross-functional investigation coordination
Subject matter expert for complaints
Nice-to-have
Patient-oriented and innovation-driven
Continuous improvement mindset
Structured risk-based approach
Develop and mentor others
Key Requirements
Bachelor’s degree and 5–9 years of experience
Quality Assurance or GMP-related role
Medical device, biotech, or pharma manufacturing experience