Technical Support Representative

acquire.ai

Quezon City, PH
Onsite night shift
Troubleshoot technical concerns
Professional telephone skills
Customer information recording
Acquire.ai is seeking a Technical Support Representative to join their dynamic support team in Quezon City or Pasig City. This full-time role emphasizes troubleshooting, customer service, and continuous learning in a collaborative environment

Job Summary

  • You’ll provide technical support to customers by resolving product or service-related concerns across multiple channels.
  • This role plays a key part in ensuring a seamless customer experience while maintaining service quality and operational excellence.
  • Build your career in tech support with a role that offers continuous learning, stability, and long-term growth.

Matching Summary

Match Score: 85

Acquire.ai is seeking a Technical Support Representative to join their dynamic support team in Quezon City or Pasig City. This full-time role emphasizes troubleshooting, customer service, and continuous learning in a collaborative environment.

Skills & Requirements

Must-have

  • Troubleshoot technical concerns
  • Professional telephone skills
  • Customer information recording
  • Utilize knowledge base system
  • Continuous learning of new tools

Nice-to-have

  • Customer-focused mindset
  • Problem-solving skills
  • Critical thinking skills
  • Adaptable to shifting schedules

Key Requirements

  • Relevant BPO experience
  • Strong communication skills
  • Ability to multitask
  • Manage time effectively

Work Rights

Not specified

Tailored Resume

Cover Letter