Positions are responsible for establishing contact with both internal and external customers, providing information or assistance concerning agency services
Job Summary
Positions are responsible for establishing contact with both internal and external customers, providing information or assistance concerning agency services.
Responsibilities include operating communications equipment, processing applications, serving as a cashier, and maintaining inventory.
This is a leadership level position involving first-level supervision, planning day-to-day operations, and developing policies and procedures.
Matching Summary
Positions are responsible for establishing contact with both internal and external customers, providing information or assistance concerning agency services.
Salary
$34,844.16
Skills & Requirements
Must-have
Supervises employees
Monitors e-messaging on Securus
Maintains ACA files
Operates communications equipment
Assists with Warehouse, Canteen, Mailroom, Receptionist, Laundry and Property
Nice-to-have
Develops policies and procedures
Provides leadership on assigned projects or teams
Ensures delivery of quality customer service
Key Requirements
One year of experience in sales, public contact, mail handling, or general office clerical work
Four additional years of experience in customer service, mail room operations, or technical clerical work
Equivalent combination of education and experience