Lab Customer Services Supv

Ohio State University

Columbus, OH, US
On-site
Technical quality of work
Staff training and communication
Quality control and assurance monitoring
The Supervisor is directly responsible for the technical quality of all work and for remedial training/communication of staff who perform tasks in these areas

Job Summary

  • The Supervisor is directly responsible for the technical quality of all work and for remedial training/communication of staff who perform tasks in these areas.
  • Administrative duties include technical policy and procedure writing and implementation, training of new staff and/or students, documentation of employee competencies, record keeping, Quality Control and Quality Assurance monitoring activities and monthly review thereof.
  • The Lab Customer Services Supervisor is responsible for ordering lab supplies and/or for the oversight of this task if delegated, providing work schedules for all staff, and writing of personnel evaluations for selected individuals.

Matching Summary

The Supervisor is directly responsible for the technical quality of all work and for remedial training/communication of staff who perform tasks in these areas.

Skills & Requirements

Must-have

  • technical quality of work
  • staff training and communication
  • quality control and assurance monitoring
  • equipment maintenance and documentation
  • regulatory standards compliance

Nice-to-have

  • strong leadership skills
  • customer service issue resolution
  • knowledge of large processing areas

Key Requirements

  • Associate’s degree in medical laboratory technology or Biological Science
  • 4 years of relevant experience
  • Good working knowledge of lab equipment principles

Work Rights

Not specified

Tailored Resume

Cover Letter