Base: $59,150.00 - $106,925.00; bonus/equity: not ...
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Master's degree in behavioral health field
Strong customer service skills
Knowledge of call center operations
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Leidos UK is seeking a Specialty Consultant for the Military OneSource Program in Washington, DC, aimed at providing support services for military members and their families. The role involves delivering personalized assistance in various areas, including special needs, transitioning veterans, and family relationships, while requiring strong customer service skills and an understanding of military culture.
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Job Summary
This role provides specialized consultation and referral services to support the Military OneSource mission for over 4.7 million participants worldwide.
Consultants deliver personalized assistance across core areas including special needs, transitioning veterans, family relationships, and peer-to-peer support.
The position requires maintaining the highest standards of confidentiality, sensitivity, and compassion while navigating complex participant concerns.
Matching Summary
Match Score: 75
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Leidos UK is seeking a Specialty Consultant for the Military OneSource Program in Washington, DC, aimed at providing support services for military members and their families. The role involves delivering personalized assistance in various areas, including special needs, transitioning veterans, and family relationships, while requiring strong customer service skills and an understanding of military culture.
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Salary
Base: $59,150.00 - $106,925.00; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
Master's degree in behavioral health field
Strong customer service skills
Knowledge of call center operations
Understanding of military lifestyle and culture
Ability to use secure video platforms
Nice-to-have
Experience supporting military community
Employee assistance program experience
Fluency in Spanish language
Military spouse or veteran status
Wounded warrior services experience
Key Requirements
U.S. citizenship required
Pass criminal history and background checks
Maintain suitability investigation clearance
Private quiet space with hardwired internet if remote