Guest Service Assistant (Concierge)

OASIA HOTEL NOVENA

Singapore, Singapore
Not specified (assumed in-person based on job nature).
Greet guests upon arrival and departure
Assist with luggage and baggage storage
Collaborate with front office team
Oasia Hotel Novena is seeking a Guest Service Assistant (Concierge) to provide excellent customer service to guests, assisting with their needs and facilitating smooth interactions with the Front Office. The ideal candidate should have a positive attitude, good communication skills, and experience in hospitality, preferably with knowledge of the Opera system

Job Summary

  • The role involves greeting guests, assisting with luggage, and establishing rapport with in-house and long-staying visitors.
  • Employees are responsible for managing guest baggage storage, delivering parcels, and maintaining clean lobby and driveway areas.
  • Benefits include medical coverage, flexi leave, birthday vouchers, annual health screening, and insurance coverage.

Matching Summary

Match Score: 75

Oasia Hotel Novena is seeking a Guest Service Assistant (Concierge) to provide excellent customer service to guests, assisting with their needs and facilitating smooth interactions with the Front Office. The ideal candidate should have a positive attitude, good communication skills, and experience in hospitality, preferably with knowledge of the Opera system.

Skills & Requirements

Must-have

  • Greet guests upon arrival and departure
  • Assist with luggage and baggage storage
  • Collaborate with Front Office team
  • Maintain accurate guest movement logs
  • Manage traffic flow at hotel driveway

Nice-to-have

  • Positive attitude with outgoing personality
  • Good communication skills
  • Experience in hospitality industry
  • Knowledge of Opera software system
  • Willingness to perform rotating shifts

Key Requirements

  • O-Level or equivalent education
  • Willingness to work rotating shifts
  • Prior hospitality experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter