Service Delivery Senior Manager

Astreya GmbH

Base: $108,000.00 - $180,000.00 usd; bonus/equity:...
**
Bachelor's degree required
8+ years related experience
Enterprise it technical knowledge
** Astreya GmbH is seeking a Service Delivery Senior Manager responsible for managing client expectations and delivering IT services across diverse teams. The ideal candidate will have extensive experience in IT project management, strong leadership skills, and a track record of improving service delivery metrics. **

Job Summary

  • The role requires establishing operational objectives and leading diverse operations teams to ensure service delivery metrics are met.
  • Candidates must have a proven track record of delivering complex, high-profile IT projects while managing risks across divisional boundaries.
  • Astreya offers comprehensive benefits including medical, dental, vision, 401k, and paid time off for full-time employees.

Matching Summary

Match Score: 75

** Astreya GmbH is seeking a Service Delivery Senior Manager responsible for managing client expectations and delivering IT services across diverse teams. The ideal candidate will have extensive experience in IT project management, strong leadership skills, and a track record of improving service delivery metrics. **

Salary

Base: $108,000.00 - $180,000.00 USD; Bonus/Equity: Performance-based bonuses not guaranteed; Benefits: Comprehensive package including medical, dental, vision, 401k, and PTO

Skills & Requirements

Must-have

  • Bachelor's degree required
  • 8+ years related experience
  • Enterprise IT technical knowledge
  • Complex high profile project delivery
  • Client communication and reporting
  • Team leadership and hiring

Nice-to-have

  • Passion for new technology
  • Strong business acumen
  • Adaptable to multiple work streams
  • Strategic growth mindset
  • Collaborative planning skills

Key Requirements

  • Bachelor's degree (B.S/B.A)
  • 8+ years of related experience
  • Track record of complex IT project delivery
  • Strong technical knowledge of enterprise IT

Work Rights

Not specified

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