Customer Service Representative Ii

Genpt

Fairmont, WV, United States
Base: starting at $20.00 ph; bonus/equity: not spe...
Customer order processing
Negotiation skills
Inventory management
The Customer Service Representative II ensures customer expectations are accurately determined and fully met while supporting specific customers or less experienced representatives

Job Summary

  • The Customer Service Representative II ensures customer expectations are accurately determined and fully met while supporting specific customers or less experienced representatives.
  • This position offers a starting hourly rate of $20.00 with pay progression and includes comprehensive benefits such as medical, dental, vision, 401(k) with match, paid time off, and professional development opportunities.
  • Motion Industries values unique contributions and encourages candidates to discuss their backgrounds during the interview process.

Matching Summary

The Customer Service Representative II ensures customer expectations are accurately determined and fully met while supporting specific customers or less experienced representatives.

Salary

Base: Starting at $20.00 per hour; Bonus/Equity: Not specified; Benefits: Comprehensive medical, dental, vision, 401(k) with match, paid time off, tuition reimbursement, and wellness programs

Skills & Requirements

Must-have

  • Customer order processing
  • Negotiation skills
  • Inventory management
  • Customer relationship building
  • Strong communication skills
  • Multi-tasking and time management
  • Computer proficiency

Nice-to-have

  • Supporting less experienced staff
  • Process improvement focus
  • Handling challenging inquiries
  • Reliability and attention to detail

Key Requirements

  • High school diploma or GED
  • 3 to 5 years related experience
  • Ability to negotiate within pricing parameters

Work Rights

Not specified

Tailored Resume

Cover Letter