Customer Service Representative (dutch-speaking) - Digital Wallet

Concentrix

Lisbon, Portugal
Fully remote
Dutch c1 written and oral
English b2 level
Deliver exceptional support
Deliver exceptional support to customers via phone, chat, and email, representing a leading digital wallet with professionalism and enthusiasm

Job Summary

  • Deliver exceptional support to customers via phone, chat, and email, representing a leading digital wallet with professionalism and enthusiasm.
  • At Concentrix, there’s a real career and personal growth potential, with about 80% of our managers and leaders promoted from within.
  • We offer benefits that help you support your unique lifestyle, including competitive salary, performance bonus, and full work from home.

Matching Summary

Deliver exceptional support to customers via phone, chat, and email, representing a leading digital wallet with professionalism and enthusiasm.

Skills & Requirements

Must-have

  • Dutch C1 written and oral
  • English B2 level
  • Deliver exceptional support
  • Document customer interactions
  • Troubleshoot issues efficiently

Nice-to-have

  • Warmth, empathy, and enthusiasm
  • Solution-oriented mindset
  • Internet company experience
  • Financial services industry experience

Key Requirements

  • 1 year customer service experience
  • High school diploma equivalent
  • Legally authorized to work in Portugal

Work Rights

Legally authorized to work in Portugal

Tailored Resume

Cover Letter