Senior Business Analyst - Servicenow Csm

Takeda

Bengaluru, India
Hybrid
Servicenow csm expertise
Data analysis skills
Agile and waterfall methodologies
The role involves assessing user and business needs within the ServiceNow ecosystem

Job Summary

  • The role involves assessing user and business needs within the ServiceNow ecosystem.
  • You will provide actionable recommendations to enhance user experience across CSM and S2P modules.
  • The position requires collaboration with IT teams to troubleshoot and resolve system issues efficiently.

Matching Summary

The role involves assessing user and business needs within the ServiceNow ecosystem.

Skills & Requirements

Must-have

  • ServiceNow CSM expertise
  • Data analysis skills
  • Agile and Waterfall methodologies

Nice-to-have

  • Strong communication skills
  • Collaboration with cross-functional teams
  • Industry awareness in CSM & S2P

Key Requirements

  • Bachelor’s degree in Computer Science
  • 6+ years of experience in ServiceNow
  • 3+ years focused on CSM and S2P

Work Rights

Not specified

Tailored Resume

Cover Letter