Service Advisor

Lithia Ford of Roseburg

Roseburg, OR, United States
Commission pyy plan with base + incentives; not sp...
On-site
Initiating automotive services and repairs
Ascertaining vehicle performance problems
Developing estimates
Lithia Ford of Roseburg is seeking a motivated Service Advisor to join their team, offering competitive pay and comprehensive training. The role involves serving as a liaison between customers and technicians, managing service requests, and providing excellent customer service

Job Summary

  • As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.
  • Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
  • We offer best in class industry benefits: Competitive pay, Medical, Dental and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k) Retirement Plan, Employee Stock Purchase Plan, Lithia Learning Center, Vehicle Purchase Discounts, Wellness Programs.

Matching Summary

Match Score: 85

Lithia Ford of Roseburg is seeking a motivated Service Advisor to join their team, offering competitive pay and comprehensive training. The role involves serving as a liaison between customers and technicians, managing service requests, and providing excellent customer service.

Salary

Commission pay plan with base and incentives; Not specified; Medical, Dental and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k) Retirement Plan, Employee Stock Purchase Plan, Vehicle Purchase Discounts, Wellness Programs

Skills & Requirements

Must-have

  • initiating automotive services and repairs
  • ascertaining vehicle performance problems
  • developing estimates
  • writing repair orders
  • maintaining customer records
  • communicating with customers and technicians

Nice-to-have

  • exemplary customer service
  • team player
  • basic mechanical understanding

Key Requirements

  • Previous Service Advisor experience
  • Valid driver's license
  • Automotive technician experience a plus
  • High School graduate or equivalent
  • 18 years or older

Work Rights

Not specified

Tailored Resume

Cover Letter