Provide telephone support, patient service, and guidance on hospitalization, medication, disease management, drug administration, and other health services
Job Summary
Provide telephone support, patient service, and guidance on hospitalization, medication, disease management, drug administration, and other health services.
Schedule visits, send medicines and consumables, conduct reminders, and perform patient satisfaction surveys.
Manage pharmacovigilance reports, coordinate with other departments, and perform data entry in the information system.
Matching Summary
Provide telephone support, patient service, and guidance on hospitalization, medication, disease management, drug administration, and other health services.
Skills & Requirements
Must-have
Telephone support for patients
Scheduling visits and medicine delivery
Pharmacovigilance report management
Coordination with internal departments
Nice-to-have
Excellent working environment
Continuous training opportunities
Professional development prospects
Key Requirements
Degree of AEI/ATEI/IEK of Health Professionals
Previous experience in a relevant field
Experience handling information systems (e.g., ERP, CRM)