This role serves as a strategic partner guiding customers through CLM transformation to unlock full business value
Job Summary
This role serves as a strategic partner guiding customers through CLM transformation to unlock full business value.
The company is a Fortune 500 leader in AI platforms focused on integrity, empathy, and shared enthusiasm.
Candidates will lead proactive engagements to accelerate adoption while collaborating cross-functionally with Sales, Services, and Product teams.
Matching Summary
This role serves as a strategic partner guiding customers through CLM transformation to unlock full business value.
Salary
Base: $90,300 - $160,400 USD; Bonus/Equity: Eligible for Workday Bonus Plan or role-specific commission/bonus plus annual refresh stock grants; Benefits: Comprehensive benefits package available
Skills & Requirements
Must-have
3+ years Customer Success experience
3+ years Contract Lifecycle Management expertise
SaaS environment management
Executive stakeholder engagement
Data-driven adoption metrics
Nice-to-have
Strategic workflow redesign skills
Collaborative team culture fit
Innovative problem-solving mindset
Scalable engagement motion design
Key Requirements
3+ years in complex SaaS customer-facing roles
3+ years managing customer adoption and value realization