Customer Service, Senior Personal Banker (12 Months)

Rbsfuel

Golders Green, , GB
Base: £30,813.00 pro rata; bonus/equity: not speci...
Customer service environment experience
Financial health check delivery
Digital banking service promotion
Join us as a Senior Personal Banker in Golders Green supporting customers with complex financial needs and promoting digital banking services

Job Summary

  • Join us as a Senior Personal Banker in Golders Green supporting customers with complex financial needs and promoting digital banking services.
  • You will receive full training, development programmes, and support to achieve the Professional Bankers Certificate.
  • We offer a competitive salary pro rata, flexible working hours between 8am and 8pm including some bank holidays, and a range of benefits through Natwest Group Benefits.

Matching Summary

Join us as a Senior Personal Banker in Golders Green supporting customers with complex financial needs and promoting digital banking services.

Salary

Base: £30,813.00 pro rata; Bonus/Equity: Not specified; Benefits: Protection, healthcare, lifestyle benefits, 36 days holiday pro rata, monthly retirement contribution

Skills & Requirements

Must-have

  • Customer service environment experience
  • Financial Health check delivery
  • Digital banking service promotion
  • Mortgage and protection product knowledge
  • Excellent communication skills
  • Organised and self-motivated
  • Flexible working hours

Nice-to-have

  • Coaching branch team
  • Building rapport in virtual environments
  • Planning and organisational skills
  • Passion for customer satisfaction
  • Career development motivation

Key Requirements

  • Experience in customer service environment
  • Ability to coach branch team
  • Excellent communication and interpersonal skills
  • Flexible working hours including bank holidays
  • Not eligible for Skilled Worker visa sponsorship

Work Rights

Not eligible for Skilled Worker visa sponsorship

Tailored Resume

Cover Letter