Klantenservice Medewerker Portomotive - Softwareleverancier Schadeherstel

GENUINE PARTS COMPANY

Maarssen, Netherlands
Matching salary; good pension scheme; savings plan...
Hybrid
Mbo/hbo level in ict-related field
Minimum 1 year ict customer service experience
Strong communication skills for technical concepts
You will serve as the primary active point of contact for customers, helping them set up and use innovative software

Job Summary

  • You will serve as the primary active point of contact for customers, helping them set up and use innovative software.
  • The role involves analyzing and resolving technical and functional issues while providing training and advice to optimize software usage.
  • Employees benefit from a hybrid work model, access to an academy with over 150 online training courses, and a comprehensive benefits package including a pension and e-bike scheme.

Matching Summary

You will serve as the primary active point of contact for customers, helping them set up and use innovative software.

Salary

Matching salary; Good pension scheme; Savings plan and collective health insurance

Skills & Requirements

Must-have

  • MBO/HBO level in ICT-related field
  • Minimum 1 year ICT customer service experience
  • Strong communication skills for technical concepts

Nice-to-have

  • Affinity with claims repair industry
  • Experience with CRM systems
  • Experience with TOPdesk software
  • Proactive and flexible mindset
  • Interest in hybrid work environment

Key Requirements

  • MBO+/HBO education in ICT
  • 1+ years ICT customer service experience
  • Residing in Maarssen area

Work Rights

Not specified

Tailored Resume

Cover Letter