Prior Authorization Patient Service Representative

Intermountain Health

Murray, Utah, US
Base: $17.86 - $23.22; bonus/equity: not specified...
Part-time (tuesday – friday, 9 am - 2 pm)
Professional etiquette and communication
Resolving patient needs
Computer literacy
Intermountain Health is seeking a Part-Time Prior Authorization Patient Service Representative to enhance patient experience by providing excellent customer service and managing patient intake processes. This role requires strong communication skills and a collaborative approach to address patient needs effectively

Job Summary

  • The Patient Service Representative (PSR) serves as the first connection between Intermountain and patients, embodying Intermountain values and focusing on establishing collaborative relationships.
  • Essential functions include providing courteous and professional connections with patients, resolving patient needs, documenting calls in EMR, scheduling appointments, and registering patients.
  • The company provides a generous benefits package covering a wide range of programs to foster a sustainable culture of wellness.

Matching Summary

Match Score: 85

Intermountain Health is seeking a Part-Time Prior Authorization Patient Service Representative to enhance patient experience by providing excellent customer service and managing patient intake processes. This role requires strong communication skills and a collaborative approach to address patient needs effectively.

Salary

Base: $17.86 - $23.22; Bonus/Equity: Not specified; Benefits: Yes

Skills & Requirements

Must-have

  • Professional etiquette and communication
  • Resolving patient needs
  • Computer literacy
  • Time management
  • Critical thinking/situational awareness
  • Cash management

Nice-to-have

  • Collaboration / Teamwork
  • Confidentiality
  • Customer service
  • Ability to protect privacy

Key Requirements

  • Six months of customer service experience
  • Basic computer skills
  • Professional manner and strong interpersonal skills
  • Ability to work collaboratively
  • High school diploma or GED preferred

Work Rights

Not specified

Tailored Resume

Cover Letter