Principal, Customer Experience Operations

korkalo.info

Pleasanton, CA, USA
Primary location base pyy range: $158,400 usd - $2...
Fully remote
Customer experience strategy execution
Cross-functional program management
Executive readiness preparation
The Customer Experience (CX) Operations team turns strategy into execution through a unified ecosystem of rigorous planning, disciplined delivery, actionable insights & strategic operating forums to ensure we deliver on our commitments

Job Summary

  • The Customer Experience (CX) Operations team turns strategy into execution through a unified ecosystem of rigorous planning, disciplined delivery, actionable insights & strategic operating forums to ensure we deliver on our commitments.
  • This role was built for you if you think like a strategy consultant, execute like a seasoned operator, and communicate with c-level polish and precision.
  • With Flex Work, we’re combining the best of both worlds: in-person time and remote.

Matching Summary

The Customer Experience (CX) Operations team turns strategy into execution through a unified ecosystem of rigorous planning, disciplined delivery, actionable insights & strategic operating forums to ensure we deliver on our commitments.

Salary

Primary Location Base Pay Range: $158,400 USD - $237,600 USD; Additional US Location(s) Base Pay Range: $133,800 USD - $237,600 USD; Bonus/Equity: May be eligible for Workday Bonus Plan or commission/bonus, annual refresh stock grants

Skills & Requirements

Must-have

  • Customer Experience strategy execution
  • cross-functional program management
  • executive readiness preparation
  • strategic operating forums
  • driving operational excellence

Nice-to-have

  • curious minds and courageous collaborators
  • sun-drenched optimism and drive
  • passion and customer focus
  • flexible and adaptable
  • passion for customer service

Key Requirements

  • 7+ years experience in business operations / strategy consulting
  • 2+ years experience supporting enterprise-wide programs
  • Outstanding written, visual representation, and verbal communication skills
  • Strong ability to establish relationships, influence without authority
  • Proficient in project management and collaboration tools

Work Rights

Not specified

Tailored Resume

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