Merchant Back Office Support

Absa Bank Limited

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Card scheme experience
Transaction reconciliation skills
Excel proficiency with macros
** Absa Bank Limited is seeking a Merchant Back Office Support professional to assist with merchant operations, focusing on onboarding, transaction monitoring, and issue resolution. The role emphasizes accuracy and compliance in merchant-related processes while providing excellent customer service. **

Job Summary

  • The role empowers Africa's future by ensuring accuracy and compliance in merchant operations for Absa Bank.
  • Responsibilities include weekly reconciliation of accounts, handling merchant queries within 24 hours, and resolving transaction disputes.
  • Candidates must possess strong analytical skills to monitor merchant turnover and maintain strict adherence to risk policies.

Matching Summary

Match Score: 75

** Absa Bank Limited is seeking a Merchant Back Office Support professional to assist with merchant operations, focusing on onboarding, transaction monitoring, and issue resolution. The role emphasizes accuracy and compliance in merchant-related processes while providing excellent customer service. **

Skills & Requirements

Must-have

  • Card scheme experience
  • Transaction reconciliation skills
  • Excel proficiency with macros
  • Risk management compliance
  • Merchant onboarding processes

Nice-to-have

  • Root cause analysis capability
  • POS terminal troubleshooting
  • Project management in cards space
  • Team coaching abilities
  • High-volume data analysis

Key Requirements

  • Bachelor's degree in Finance or Accounting
  • 1-3 years experience in card operations
  • FETC in Business, Commerce and Management Studies

Work Rights

Not specified

Tailored Resume

Cover Letter