This role serves as the site lead for Global End User Services, responsible for designing and managing IT infrastructure to ensure audit readiness in EHS, Financial, and GxP areas
Job Summary
This role serves as the site lead for Global End User Services, responsible for designing and managing IT infrastructure to ensure audit readiness in EHS, Financial, and GxP areas.
The incumbent must diagnose complex technical problems in production and supply chain systems while managing departmental budgets and vendor performance.
Successful candidates will act as a technical consultant bridging IT teams, management, and users to implement new technologies and drive continuous improvement in customer satisfaction.
Matching Summary
Match Score: 85
This role serves as the site lead for Global End User Services, responsible for designing and managing IT infrastructure to ensure audit readiness in EHS, Financial, and GxP areas.
Skills & Requirements
Must-have
8+ years IT infrastructure experience
5+ years supply chain systems support
GxP manufacturing environment knowledge
Network hardware and protocol expertise
ITIL service management framework proficiency
Site budget management responsibility
Vendor and supplier relationship management
Nice-to-have
Cloud computing knowledge
Change catalyst mindset
Customer-focused approach
Team coaching and counseling skills
Presentation skills for senior leadership
Matrix environment experience
Key Requirements
University degree in Computer Science or Engineering
8+ years working experience in IT infrastructure services
5+ years hands-on experience with supply chain systems
Proficiency in ITIL or similar service management frameworks