Tier 2 And Tier 3 Desktop Support Engineer (bigfix And Intune)
Leidos UK
Bethesda, MD, United States
$52,000.00 - $94,000.00 py
On-site
Tier 2 and tier 3 desktop support
Windows 11 desktop images
Desktop hardware components
Leidos UK is seeking a Tier 2 and Tier 3 Desktop Support Engineer to provide on-site technical support in a secure Windows environment in Bethesda, MD. The ideal candidate should possess relevant experience in desktop support, particularly with Windows 11, and must be a U.S. citizen or Green Card holder eligible for a Public Trust Clearance
Job Summary
The Desktop Support Engineer provides Tier 2 and Tier 3 desktop support in a secure, enterprise Windows environment.
This role supports the build, deployment, maintenance, and troubleshooting of desktop systems, peripherals, and end-user applications while delivering a high level of customer service.
At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it.
Matching Summary
Match Score: 85
Leidos UK is seeking a Tier 2 and Tier 3 Desktop Support Engineer to provide on-site technical support in a secure Windows environment in Bethesda, MD. The ideal candidate should possess relevant experience in desktop support, particularly with Windows 11, and must be a U.S. citizen or Green Card holder eligible for a Public Trust Clearance.
Salary
$52,000.00 - $94,000.00
Skills & Requirements
Must-have
Tier 2 and Tier 3 desktop support
Windows 11 desktop images
desktop hardware components
Windows infrastructure/networking concepts
endpoint security fundamentals
Intune and BigFix experience
Nice-to-have
customer-focused mindset
willingness to learn
macOS support exposure
mobile device management familiarity
Windows Server basic knowledge
Key Requirements
4 years of relevant experience with AA degree
2 years of relevant experience with BS degree
4 years of desktop or technical support experience