The CSP Lead is accountable for defining, deploying, and delivering customer and channel strategies that unlock category growth, profitable mix, and world-class execution
Job Summary
The CSP Lead is accountable for defining, deploying, and delivering customer and channel strategies that unlock category growth, profitable mix, and world-class execution.
The role translates brand/category strategy into commercial plans and drives the NRM, S&OP, and shopper activation agenda across all channels.
Develop CSP capabilities across NRM, CatMan, Shopper, Data & Insights, and build, coach, and manage CSP specialists to deliver performance and pipeline.
Matching Summary
The CSP Lead is accountable for defining, deploying, and delivering customer and channel strategies that unlock category growth, profitable mix, and world-class execution.
Skills & Requirements
Must-have
Customer and channel strategies
Category growth and profitable mix
NRM, S&OP, and shopper activation
In-store and online execution excellence
Cross-functional team leadership
Nice-to-have
Agile and rapid work environment
Open-minded and collaborative approach
Driving business results through diversity
Key Requirements
5-8 years relevant working experience
Strong understanding of MT, GT, DCommerce channel dynamics
Experience managing commercial investments and delivering S&OP/IBP cycles
Ability to lead cross-functional teams and influence stakeholders