Animal Emergency Hospital is seeking a Customer Service Representative in Laredo, TX. The role involves managing client communications, scheduling appointments, and providing administrative support while ensuring a compassionate and professional service experience
Job Summary
Understands, communicates, and properly prioritizes scheduled appointments, client education, and lobby triage by vaccine, wellness, parasite, and retail needs to ensure an efficient and productive schedule and daily workflow.
Empathizes with clients and remains compassionate and well-mannered if a client becomes emotional or discourteous.
At AmeriVet, we’re committed to your growth, development, well-being, and success.
Matching Summary
Match Score: 85
Animal Emergency Hospital is seeking a Customer Service Representative in Laredo, TX. The role involves managing client communications, scheduling appointments, and providing administrative support while ensuring a compassionate and professional service experience.
Salary
Depending on experience
Skills & Requirements
Must-have
multi-line telephone system operation
client communication and education
payment processing and cash drawer management
maintaining client and pet records
handling emotional clients with compassion
Nice-to-have
calm demeanor in emergencies
positive first and last impressions
supportive and collaborative environment
Key Requirements
HS Diploma or educational equivalent
Professional and friendly phone etiquette
Ability to properly prioritize and complete tasks simultaneously
Ability to problem solve and adapt to multiple situations