Customer Success Consultant Team Manager

RELX (LexisNexis)

Multiple Locations
Base: $81,400 - $151,100; bonus/equity: $125,300 -...
Team leadership skills
Customer engagement expertise
Saas experience
The Customer Success Consultant Team Manager leads a global team of Subject Matter Experts supporting Elsevier’s Academic & Government customers

Job Summary

  • The Customer Success Consultant Team Manager leads a global team of Subject Matter Experts supporting Elsevier’s Academic & Government customers.
  • This role focuses on driving operational excellence and enhancing customer value through strategic engagements.
  • The company promotes a healthy work/life balance and offers comprehensive benefits to support employee well-being.

Matching Summary

The Customer Success Consultant Team Manager leads a global team of Subject Matter Experts supporting Elsevier’s Academic & Government customers.

Salary

Base: $81,400 - $151,100; Bonus/Equity: $125,300 - $232,700; Benefits: Not specified

Skills & Requirements

Must-have

  • team leadership skills
  • customer engagement expertise
  • SaaS experience

Nice-to-have

  • strong analytical skills
  • cross-functional collaboration
  • familiarity with Elsevier products

Key Requirements

  • Bachelor's degree required
  • people management experience
  • deep understanding of customer workflows

Work Rights

Not specified

Tailored Resume

Cover Letter