You will independently and efficiently contact and advise existing credit card customers, always in a friendly and professional manner
Job Summary
You will independently and efficiently contact and advise existing credit card customers, always in a friendly and professional manner.
You will proactively contact credit card customers as part of marketing campaigns, such as welcoming new customers, activation and sales calls, and cross-selling activities.
You have completed vocational training and several years of experience, ideally in outbound customer service for a service company (e.g., telecommunications, insurance, or financial sector).
Matching Summary
You will independently and efficiently contact and advise existing credit card customers, always in a friendly and professional manner.
Skills & Requirements
Must-have
customer retention and upselling
outbound customer service
sales and negotiation skills
fluent German, French, and English
Nice-to-have
winning personality and persuasive
customer satisfaction focus
proactive marketing calls
Key Requirements
Completed vocational training
Several years of experience
Excellent German, French, and English language skills