Gestionnaire Principal(e), Services Aux Employés Et Opérations Rh (services Partagés) / Senior Manager, People Services & Hr Operations (shared Services)
Pratt & Whitney Canada
Longueuil, Quebec, Canada
Lead people services team in canada
Oversee daily hr service delivery
Drive service adoption with stakeholders
Lead the Canadian People Services team and be accountable for the delivery and adoption of efficient, scalable and employee‑centric HR services for RTX in Canada
Job Summary
Lead the Canadian People Services team and be accountable for the delivery and adoption of efficient, scalable and employee‑centric HR services for RTX in Canada.
Oversee the day‑to‑day operations of the People Services team supporting RTX and define the medium‑term roadmap for service adoption.
Ensure People Services activities comply with Canadian and provincial employment legislation (including Quebec), collective agreements where applicable, and RTX policies.
Matching Summary
Lead the Canadian People Services team and be accountable for the delivery and adoption of efficient, scalable and employee‑centric HR services for RTX in Canada.
Skills & Requirements
Must-have
Lead People Services team in Canada
Oversee daily HR service delivery
Drive service adoption with stakeholders
Manage employee lifecycle services
Ensure compliance with Canadian laws
Leverage Workday and case management
Nice-to-have
Build high-performing customer-focused team
Strengthen stakeholder relationships
Continuous improvement and standardization
Adapt messages to different audiences
Key Requirements
7-10 years progressive HR operations experience
3-5 years leading a team
Experience with large unionized/non-unionized workforce