Patient Escalation Specialist, Australia Support

Eucalyptus

Manila, Philippines
On-site
2+ years in healthcare support
Experience with patient escalations
Strong english communication skills
Eucalyptus is on a mission to make good health last a lifetime, focusing on long-term care for obesity

Job Summary

  • Eucalyptus is on a mission to make good health last a lifetime, focusing on long-term care for obesity.
  • The Patient Escalation Specialist will manage high-risk patient cases and ensure timely resolutions.
  • Employees enjoy a supportive culture with benefits including health insurance, leave offerings, and professional development opportunities.

Matching Summary

Eucalyptus is on a mission to make good health last a lifetime, focusing on long-term care for obesity.

Skills & Requirements

Must-have

  • 2+ years in healthcare support
  • experience with patient escalations
  • strong English communication skills

Nice-to-have

  • calm in high-stakes situations
  • tech-savvy with customer support tools
  • proactive and detail-oriented

Key Requirements

  • experience in telehealth or customer service
  • ability to handle complex escalations
  • strong judgment and empathy

Work Rights

Not specified

Tailored Resume

Cover Letter