Technical Operational Manager

Globalizationpartners

Remote
Not specified; not specified; competitive compensa...
**
Jira cloud expert administration skills
Jellyfish power user proficiency
5+ years engineering operations experience
** Globalization Partners is seeking a Technical Operational Manager to oversee their engineering operating system, focusing on tools like Jira and Jellyfish to enhance operational efficiency. The ideal candidate will have extensive experience in engineering operations and be proficient in advanced tooling management while fostering a collaborative and innovative remote work culture. **

Job Summary

  • This role serves as the strategic leader of the engineering operating system, owning the health and configuration of Jira and Jellyfish tools.
  • The candidate is expected to be an AI-first practitioner who uses agentic tooling to automate mundane tasks and focus on high-leverage improvements.
  • The position involves standardizing issue types across 20+ squads to ensure statistically valid insights for leadership regarding engineering investment and velocity.

Matching Summary

Match Score: 75

** Globalization Partners is seeking a Technical Operational Manager to oversee their engineering operating system, focusing on tools like Jira and Jellyfish to enhance operational efficiency. The ideal candidate will have extensive experience in engineering operations and be proficient in advanced tooling management while fostering a collaborative and innovative remote work culture. **

Salary

Not specified; Not specified; Competitive compensation and benefits mentioned

Skills & Requirements

Must-have

  • Jira Cloud Expert administration skills
  • Jellyfish Power user proficiency
  • 5+ years Engineering Operations experience
  • DORA and Flow Metrics monitoring
  • AI-first practitioner mindset

Nice-to-have

  • Experience with R&D tax credit reporting
  • Knowledge of Copilot and Cursor tools
  • Strong stakeholder engagement abilities
  • Ability to synthesize executive narratives

Key Requirements

  • 5+ years in Engineering Operations or Program Management
  • Expert-level Jira Cloud administration skills
  • Power user proficiency in Jellyfish

Work Rights

Not specified

Tailored Resume

Cover Letter