Assistant Manager, Dealer Helpdesk

Nissan Motor (Thailand) Co., Ltd.

Samut Prakan, Thailand
Bachelor's degree required
Aftersales dealer management experience
Customer call center management skills
The role involves providing dealers support activity for sales and customer relations to ensure smooth operations and drive revenue

Job Summary

  • The role involves providing dealers support activity for sales and customer relations to ensure smooth operations and drive revenue.
  • Candidates will manage the customer and dealer call center while handling data reporting and order processing activities.
  • The position requires supporting dealer operations including VOR recommendations, buy-backs, and acting as a contact window for dealers.

Matching Summary

The role involves providing dealers support activity for sales and customer relations to ensure smooth operations and drive revenue.

Skills & Requirements

Must-have

  • Bachelor's degree required
  • Aftersales dealer management experience
  • Customer call center management skills
  • Microsoft Office computer literacy
  • Fair English communication ability

Nice-to-have

  • Automotive business background preferred
  • Spare parts knowledge advantageous
  • Logistics process understanding helpful
  • Analysis thinking and problem solving
  • New dealer opening experience

Key Requirements

  • Bachelor's degree in relevant field
  • Experience in aftersales dealer management
  • Knowledge of dealer operation processes

Work Rights

Not specified

Tailored Resume

Cover Letter