Senior Business Analyst – Servicenow Itsm

Takeaweigh

Bengaluru, India
Hybrid
Servicenow itsm experience
Requirement gathering and analysis
Itil process knowledge
Takeda is seeking a Senior Business Analyst specializing in ServiceNow ITSM to join their Innovation Capability Center in Bengaluru. The role focuses on gathering and analyzing business requirements, ensuring compliance with regulatory standards, and optimizing ITSM processes using ServiceNow capabilities

Job Summary

  • At Takeda, we are leading digital evolution and global transformation.
  • You will play a key role in gathering, analysing, and translating requirements into functional specifications.
  • Joining the ICC in Bangalore will give you access to high-end technology and a diverse and inclusive network.

Matching Summary

Match Score: 85

Takeda is seeking a Senior Business Analyst specializing in ServiceNow ITSM to join their Innovation Capability Center in Bengaluru. The role focuses on gathering and analyzing business requirements, ensuring compliance with regulatory standards, and optimizing ITSM processes using ServiceNow capabilities.

Skills & Requirements

Must-have

  • ServiceNow ITSM experience
  • Requirement gathering and analysis
  • ITIL process knowledge

Nice-to-have

  • Agile/Scrum delivery experience
  • Strong stakeholder management skills
  • Experience in AI/ML and automation

Key Requirements

  • 6+ years as a Business Analyst
  • 4+ years focused on ServiceNow ITSM
  • ITIL Foundation certification required

Work Rights

Not specified

Tailored Resume

Cover Letter