Ticketmaster LLC is seeking a CRM & Data Analyst in Santiago, Chile, to optimize customer communications using Salesforce and analyze data to drive sales for live entertainment events. The ideal candidate should have a strong background in CRM, digital marketing, and e-commerce, alongside a passion for the live entertainment industry
Job Summary
This role involves managing and optimizing customer communications through Salesforce to drive sales in the live entertainment sector.
The analyst will collaborate with the BI LATAM team to maintain local reports and dashboards while supporting marketing strategies for the Chilean market.
Candidates must possess strong analytical skills to monitor event sales, website traffic, and campaign performance to identify optimization opportunities.
Matching Summary
Match Score: 85
Ticketmaster LLC is seeking a CRM & Data Analyst in Santiago, Chile, to optimize customer communications using Salesforce and analyze data to drive sales for live entertainment events. The ideal candidate should have a strong background in CRM, digital marketing, and e-commerce, alongside a passion for the live entertainment industry.
Skills & Requirements
Must-have
Salesforce Marketing Cloud experience
Google Analytics 4 proficiency
Looker Studio dashboard maintenance
Email marketing execution
Customer data segmentation
Nice-to-have
Passion for live entertainment industry
Portuguese language skills
Social listening tools knowledge
Salesforce certification preferred
Experience with Asana or Zapier
Key Requirements
University degree in Communication, Journalism, Advertising, or Administration
Proven experience in CRM and Digital Marketing for E-commerce