Stryker Corporation is seeking a Field Service Technician in Rochester, NY, primarily focused on troubleshooting and resolving product issues while fostering customer relationships. The ideal candidate should possess strong problem-solving skills, a self-directed work ethic, and be comfortable with extensive travel and on-site work
Job Summary
As a Field Service Technician providing support for Neptune, you will spend the majority of your time traveling between hospitals, troubleshooting and resolving customer and product issues, building positive relationships, and documenting service results.
The environment and culture for this role is fast-paced and you’ll constantly be on the go, requiring the ability to solve complex problems while maintaining strong relationships.
Benefits include Medical, Dental, Vision, and Prescription Drug Insurance, Tuition reimbursement, Matching 401(k), Paid Vacation/Sick Time, and more.
Matching Summary
Match Score: 85
Stryker Corporation is seeking a Field Service Technician in Rochester, NY, primarily focused on troubleshooting and resolving product issues while fostering customer relationships. The ideal candidate should possess strong problem-solving skills, a self-directed work ethic, and be comfortable with extensive travel and on-site work.
Salary
Base: $28.01 - $38.75 USD Hourly; Bonus/Equity: Not specified; Benefits: Medical, Dental, Vision, and Prescription Drug Insurance, Tuition reimbursement, Matching 401(k), Paid Vacation/Sick Time, etc.
Skills & Requirements
Must-have
Troubleshooting and resolving customer issues
Building positive customer relationships
Documenting service results
Working with bio-hazardous materials
Strong interpersonal and communication skills
Ability to work independently
Outstanding driving record
Proficient in Microsoft Office Applications
Interpreting technical manuals
Nice-to-have
Self-directed initiators
Analytical problem solvers
Goal-oriented developers
Meticulous documenters
Bio-medical equipment maintenance experience
Key Requirements
Minimum of 3 years technical service experience preferred