Commsec Customer Specialist Sydney

CBA New Digital Businesses Pty

Sydney, Australia
Hybrid
Assist customers over the phone
Equities account enquiries
Rotating roster monday to friday
You will warmly and efficiently assist our customers over the phone with their Equities Account enquires

Job Summary

  • You will warmly and efficiently assist our customers over the phone with their Equities Account enquires.
  • Connecting with our customers, building trust and rapport through meaningful conversations.
  • CommSec is our market leading trading platform that provides our trading customers with complimentary access to live prices, price charts and portfolio watch lists, along with the ability to buy and sell shares online.

Matching Summary

You will warmly and efficiently assist our customers over the phone with their Equities Account enquires.

Skills & Requirements

Must-have

  • Assist customers over the phone
  • Equities Account enquiries
  • Rotating roster Monday to Friday
  • Available 8am to 6pm

Nice-to-have

  • Connect with customers
  • Build trust and rapport
  • Problem-solving skills
  • Explain complex issues clearly
  • Support in Mandarin and/or Cantonese

Key Requirements

  • Full Time role / 38-hour week
  • Start date of June 2026

Work Rights

Not specified

Tailored Resume

Cover Letter