Customer Community Manager

DXC Technology

Charleston, South Carolina, United States
Hybrid
Customer advisory council management
Power bi dashboard development
Salesforce crm proficiency
The Customer Community Manager is responsible for the end-to-end execution of community strategy and evaluation of membership-based programs

Job Summary

  • The Customer Community Manager is responsible for the end-to-end execution of community strategy and evaluation of membership-based programs.
  • This role requires advanced proficiency in data analysis tools such as Power BI and Salesforce to build dashboards and track success metrics.
  • Candidates must demonstrate the ability to engage and influence executive-level internal and external stakeholders while managing complex initiatives.

Matching Summary

The Customer Community Manager is responsible for the end-to-end execution of community strategy and evaluation of membership-based programs.

Skills & Requirements

Must-have

  • Customer Advisory Council management
  • Power BI dashboard development
  • Salesforce CRM proficiency
  • Executive presentation creation
  • Multi-stakeholder project management

Nice-to-have

  • Strategic thinking and execution
  • Exceptional attention to detail
  • Strong executive presence
  • Cross-functional collaboration skills
  • Outcome-driven leadership mindset

Key Requirements

  • Bachelor's degree or equivalent practical experience
  • Experience leading customer communities and advisory councils
  • Legally authorized to work in the United States without sponsorship

Work Rights

Must be legally authorized to work in the US

Tailored Resume

Cover Letter