Customer Service Specialist - Spontaneous Application

Brambles

Fixed salary + annual performance bonus; lunch vou...
Hybrid
Bachelor degree in economics or related field
3-5 years customer facing experience
Advanced excel and sap proficiency
This role involves acting as a contact for proactive analysis on customers and supporting account management with complex issues

Job Summary

  • This role involves acting as a contact for proactive analysis on customers and supporting account management with complex issues.
  • Candidates will manage customer inquiries, facilitate onboarding processes, and collaborate cross-functionally with Sales, Finance, and Operations teams.
  • The position offers a hybrid work model with two days from home, a fixed salary plus performance bonus, and access to monthly webinars.

Matching Summary

This role involves acting as a contact for proactive analysis on customers and supporting account management with complex issues.

Salary

Fixed salary plus annual performance bonus; Lunch vouchers provided; Monthly webinars included

Skills & Requirements

Must-have

  • Bachelor degree in Economics or related field
  • 3-5 years customer facing experience
  • Advanced Excel and SAP proficiency
  • Fluency in English and Italian languages
  • Experience with Salesforce and Power BI

Nice-to-have

  • Strong adaptability and empathy skills
  • Ability to build rapport with clients
  • Commercial sustainability mindset
  • Data storytelling capabilities
  • Continuous process improvement focus

Key Requirements

  • Bachelor's degree in Economics or related field
  • Minimum 3-5 years of customer-facing work experience
  • Fluent in both English and Italian
  • Advanced proficiency in Microsoft Excel
  • Proficiency in SAP, BW, and Salesforce

Work Rights

Not specified

Tailored Resume

Cover Letter