Customer Service Representative - Care Solutions

Eastman

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On-site
Order management process
Customer inquiries and complaints
Screening actual orders
As primary contact for our customers you will be making sure that everything is arranged to guarantee on-time deliveries

Job Summary

  • As primary contact for our customers you will be making sure that everything is arranged to guarantee on-time deliveries.
  • By monitoring and obtaining customer - and market trends, you are the source of competitive intelligence and valuable market insights.
  • Eastman is committed to creating a highly engaged workforce, where everyone can contribute to their fullest potential each day.

Matching Summary

As primary contact for our customers you will be making sure that everything is arranged to guarantee on-time deliveries.

Skills & Requirements

Must-have

  • Order Management Process
  • Customer Inquiries and Complaints
  • Screening Actual Orders
  • Fluent in English

Nice-to-have

  • Open minded and stress resistant
  • Proactive and likes challenges
  • Cultural awareness and adaptability
  • Natural way of convincing people
  • Logic mindset and efficiency drive

Key Requirements

  • Bachelor’s Degree or equivalent
  • Previous experience in Customer Service, Supply Chain or Internal Sales
  • Experience with SAP / ERP system
  • Knowledge of logistics processes and INCO terms
  • Good analytical skills

Work Rights

Not specified

Tailored Resume

Cover Letter