Teller Manager - Bay Shore

TD

Bay Shore, New York, United States
Base: $25.50 - $36.00 usd; bonus/equity: not speci...
Team leadership and coaching
Cash control and vault management
Customer service and complaint resolution
This role leads a team of service colleagues promoting a positive customer and colleague experience and provides day-to-day team leadership, and work direction to ensure effective and efficient delivery of service/advice activities and/or solutions while maintaining compliance and regulatory guidelines

Job Summary

  • This role leads a team of service colleagues promoting a positive customer and colleague experience and provides day-to-day team leadership, and work direction to ensure effective and efficient delivery of service/advice activities and/or solutions while maintaining compliance and regulatory guidelines.
  • TD is committed to providing fair and equitable compensation opportunities to all colleagues and offers growth opportunities and skill development as defining features of the colleague experience.
  • The company fosters a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and provides training, onboarding, and mentoring programs to support colleague success.

Matching Summary

This role leads a team of service colleagues promoting a positive customer and colleague experience and provides day-to-day team leadership, and work direction to ensure effective and efficient delivery of service/advice activities and/or solutions while maintaining compliance and regulatory guidelines.

Salary

Base: $25.50 - $36.00 USD; Bonus/Equity: Not specified; Benefits: Health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts

Skills & Requirements

Must-have

  • team leadership and coaching
  • cash control and vault management
  • customer service and complaint resolution
  • compliance with banking regulations
  • operational process management
  • lobby and teller line leadership

Nice-to-have

  • career development and mentoring
  • effective communication skills
  • problem solving and decision making
  • promoting diversity and inclusion
  • collaborative team environment

Key Requirements

  • Undergraduate degree preferred
  • 2+ years relevant experience
  • knowledge of banking compliance regulations
  • experience in cash handling and control
  • ability to manage low risk financial transactions

Work Rights

Not specified

Tailored Resume

Cover Letter