Service Delivery Officer I

PA Housing Finance Agency

Harrisburg, PA, United States
It-related queries support
Troubleshooting hardware and software
Documenting support tickets
The PA Housing Finance Agency values passion and customer focus in its operations

Job Summary

  • The PA Housing Finance Agency values passion and customer focus in its operations.
  • The Service Delivery Officer I will serve as the first point of contact for IT-related queries.
  • This role involves troubleshooting and resolving various technical issues for agency staff.

Matching Summary

The PA Housing Finance Agency values passion and customer focus in its operations.

Skills & Requirements

Must-have

  • IT-related queries support
  • troubleshooting hardware and software
  • documenting support tickets

Nice-to-have

  • team collaboration skills
  • customer focus
  • adaptability to new technologies

Key Requirements

  • Associate of Science in Information Technology
  • 2-5 years of relevant professional experience

Work Rights

Not specified

Tailored Resume

Cover Letter