Contact Centre Representative -inbound Easyline Everyday Banking

TD

London, Ontario, Canada
$ 45,700 - $ 61,000 cad; not specified; not specif...
Fully remote
Inbound customer service
Account inquiries
Resolving customer issues
You will be the voice of TD, assisting inbound customers with account inquiries and resolving issues by recommending TD products and services to offer personalized support

Job Summary

  • You will be the voice of TD, assisting inbound customers with account inquiries and resolving issues by recommending TD products and services to offer personalized support.
  • The role requires you to consistently deliver legendary customer service by making it easy, creating value, and delivering trusted advice.
  • TD is committed to providing fair and equitable compensation opportunities, growth opportunities, and skill development, with a competitive benefits plan.

Matching Summary

You will be the voice of TD, assisting inbound customers with account inquiries and resolving issues by recommending TD products and services to offer personalized support.

Salary

$ 45,700 - $ 61,000 CAD; Not specified; Not specified

Skills & Requirements

Must-have

  • Inbound customer service
  • Account inquiries
  • Resolving customer issues
  • TD product knowledge
  • Digital literacy
  • Navigating computer systems

Nice-to-have

  • Empathy and understanding
  • Positive attitude
  • Team collaboration
  • Continuous learning

Key Requirements

  • High School Diploma or equivalent
  • Experience in financial or service industries preferred
  • Ability to work independently and as part of a team
  • Integrity when managing sensitive customer information

Work Rights

Not specified

Tailored Resume

Cover Letter