Aman Customer Engagement Specialist - Aman New York

Aman Group

New York, US
Hourly rate: $37.38; bonus/equity: not specified; ...
2-3 years hospitality experience
Excellent written communication skills
Detail-oriented guest service commitment
The Aman Customer Engagement Specialist will be a key host responsible for designing and delivering a transformational guest experience at the new Aman New York location

Job Summary

  • The Aman Customer Engagement Specialist will be a key host responsible for designing and delivering a transformational guest experience at the new Aman New York location.
  • This role involves handling diverse tasks including responding to booking requests, managing correspondence across all hotel departments, and maintaining detailed guest preference records.
  • The position offers competitive benefits including subsidized health insurance, a 401K plan, complimentary stays at other Aman properties, and opportunities for international career growth.

Matching Summary

The Aman Customer Engagement Specialist will be a key host responsible for designing and delivering a transformational guest experience at the new Aman New York location.

Salary

Hourly rate: $37.38; Bonus/Equity: Not specified; Benefits: Comprehensive health program, 401K, complimentary stays, wellness events

Skills & Requirements

Must-have

  • 2-3 years hospitality experience
  • Excellent written communication skills
  • Detail-oriented guest service commitment

Nice-to-have

  • Multi-tasking and time-management skills
  • Graduate of Hotel School or College Degree
  • Experience in luxury hospitality environment

Key Requirements

  • At least 2-3 years' experience in hospitality or guest services
  • Graduate of Hotel School or College Degree is a plus
  • Excellent written and verbal communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter