Assistant Repairs Manager

Uline

Pleasant Prairie, WI, US
Not specified; multiple bonus programs available; ...
Onsite
7+ years electrical and mechanical experience
5+ years customer support experience
Leadership or supervisory role experience
Uline is seeking an Assistant Repairs Manager for its Pleasant Prairie, WI Distribution Center, responsible for leading a team to manage customer product concerns and improve repair operations. The ideal candidate should have extensive electrical and mechanical experience, leadership skills, and a strong customer support background

Job Summary

  • The role involves managing a team of Technical Service Representatives while providing regular feedback and guidance to ensure team success.
  • Candidates will handle escalated customer product concerns and provide technical support via email and phone to prevent unnecessary returns.
  • Uline offers comprehensive benefits including complete health insurance, a 401(k) with a 6% employer match starting day one, and access to an on-site fitness center.

Matching Summary

Match Score: 85

Uline is seeking an Assistant Repairs Manager for its Pleasant Prairie, WI Distribution Center, responsible for leading a team to manage customer product concerns and improve repair operations. The ideal candidate should have extensive electrical and mechanical experience, leadership skills, and a strong customer support background.

Salary

Not specified; Multiple bonus programs available; Complete health insurance coverage and 401(k) with 6% employer match

Skills & Requirements

Must-have

  • 7+ years electrical and mechanical experience
  • 5+ years customer support experience
  • Leadership or supervisory role experience

Nice-to-have

  • Bachelor's degree preferred
  • Strong knowledge of general repairs
  • Hands-on maintenance skills

Key Requirements

  • High school diploma or equivalent
  • 7+ years electrical and mechanical experience
  • 5+ years customer support experience
  • Experience in leadership or supervisory role

Work Rights

Must pass pre-employment hair follicle drug screening

Tailored Resume

Cover Letter