Customer Service Medewerker

KONE GmbH

Den Haag, Netherlands
Base: market conform salary; bonus/equity: bonus; ...
Hybrid
Professional customer service mindset
Handle customer calls and requests
Dispatch service technicians
As a Customer Service Employee, you are the voice of KONE and possess the right 'Service Mindset'!

Job Summary

  • As a Customer Service Employee, you are the voice of KONE and possess the right 'Service Mindset'!
  • You will be responsible for friendly and professional handling and registration of breakdown and lockout notifications by phone.
  • Work for an international market leader with opportunities for further growth, both within the department and within the organization.

Matching Summary

As a Customer Service Employee, you are the voice of KONE and possess the right 'Service Mindset'!

Salary

Base: Market conform salary; Bonus/Equity: Bonus; Benefits: 41 days leave, Lease a Bike, pension, insurance and fitness discounts

Skills & Requirements

Must-have

  • Professional customer service mindset
  • Handle customer calls and requests
  • Dispatch service technicians
  • Document customer interactions
  • Dutch and English language proficiency

Nice-to-have

  • Proactive and persistent attitude
  • Interpret technical documents
  • Collaborative team environment

Key Requirements

  • MBO-4 work and thinking level
  • Reside in the Randstad area
  • Minimum 32 hours availability

Work Rights

Not specified

Tailored Resume

Cover Letter