Technical Product Engineer - Etch/srp

Applied Materials Inc

Shanghai, China
Not specified; not specified; benefits include hea...
Technical support for customer escalations
System installation and calibration expertise
Fleet performance and mtbf analysis
The role involves acting as a focal point for technical support and field escalations between customers and the division

Job Summary

  • The role involves acting as a focal point for technical support and field escalations between customers and the division.
  • Candidates will provide Alpha and Beta site support for the installation, operation, and testing of new hardware and processes.
  • The position requires generating and presenting system performance metrics such as MTBF, MTBI, and availability data.

Matching Summary

The role involves acting as a focal point for technical support and field escalations between customers and the division.

Salary

Not specified; Not specified; Benefits include health and wellbeing programs

Skills & Requirements

Must-have

  • Technical support for customer escalations
  • System installation and calibration expertise
  • Fleet performance and MTBF analysis
  • ECO review and documentation generation
  • Beta site support for new hardware

Nice-to-have

  • Ability to present at customer level
  • Experience with CENs and BKMs documentation
  • Strong problem-solving with multiple data sources
  • Willingness to travel 50% of the time

Key Requirements

  • Conceptual and practical expertise in own discipline
  • Knowledge of best practices and market differentiation
  • Ability to lead small projects with manageable risks

Work Rights

Not specified

Tailored Resume

Cover Letter