Body Shop Customer Service Rep

Wilde Chrysler Jeep Dodge Ram

Utica, NY, United States
Base: $16.00-$20.00; bonus/equity: not specified; ...
On-site
Maintain positive customer attitude
Respond promptly to inquiries
Resolve customer complaints
Wilde Chrysler Jeep Dodge Ram is seeking a Body Shop Customer Service Representative to enhance customer experience at their state-of-the-art Collision Center in Utica, NY. The ideal candidate should possess excellent communication skills, problem-solving abilities, and prior customer support experience

Job Summary

  • Our state-of-the-art Collision Center is looking for a Customer Service Representative, or CSR, who thrives on providing an excellent customer experience.
  • Maintain positive, empathetic and professional attitude toward customers at all times.
  • The (Hourly / Salary) Wage Range for this position is $16.00-$20.00

Matching Summary

Match Score: 85

Wilde Chrysler Jeep Dodge Ram is seeking a Body Shop Customer Service Representative to enhance customer experience at their state-of-the-art Collision Center in Utica, NY. The ideal candidate should possess excellent communication skills, problem-solving abilities, and prior customer support experience.

Salary

Base: $16.00-$20.00; Bonus/Equity: Not specified; Benefits: Medical, Dental and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k) Retirement Plan, Employee Stock Purchase Plan, Vehicle Purchase Discounts, Wellness Programs

Skills & Requirements

Must-have

  • Maintain positive customer attitude
  • Respond promptly to inquiries
  • Resolve customer complaints
  • Communicate via various channels

Nice-to-have

  • Empathetic and professional attitude
  • Problem-solving skills

Key Requirements

  • Ability to stay calm in stressful situations
  • Comfortable using computers
  • Excellent verbal, phone, written and email communication skills
  • Experience working with customer support
  • At least 18 years of age
  • Valid license in state of residence
  • High School graduate or equivalent

Work Rights

Not specified

Tailored Resume

Cover Letter