Base: based on experience + location; bonus/equity...
12+ years customer success experience
5+ years people management experience
Asean and anz regional leadership
This role serves as a strategic leader responsible for mentoring a team of Customer Success Advisors across the ASEAN and ANZ regions
Job Summary
This role serves as a strategic leader responsible for mentoring a team of Customer Success Advisors across the ASEAN and ANZ regions.
The position requires driving customer satisfaction, growth, and retention through best practices, data-triggered actions, and continuous improvement initiatives.
Autodesk offers a competitive compensation package including base salaries, annual cash bonuses, stock grants, and comprehensive benefits.
Matching Summary
This role serves as a strategic leader responsible for mentoring a team of Customer Success Advisors across the ASEAN and ANZ regions.
Salary
Base: Based on experience and location; Bonus/Equity: Annual cash bonuses and stock grants included; Benefits: Comprehensive benefits package offered
Skills & Requirements
Must-have
12+ years Customer Success experience
5+ years people management experience
ASEAN and ANZ regional leadership
CRM tool expertise
Data-driven decision making
Nice-to-have
Passion for customer success
Innovation in operational efficiency
Strong collaboration across stakeholders
Mentoring and coaching skills
Digital customer success motions
Key Requirements
12+ years experience in Customer Success or Account Management